Reference

Legal Terms Behind Your v6v6 Account

Every account you open with v6v6 runs on a simple set of terms covering deposits, withdrawals and how we handle your data.

Account TermsPayment RulesData HandlingRegion Eligibility
v6v6 Legal Terms Behind Your v6v6 Account
DATA AND ACCOUNT SAFETY

How We Handle Your Data And Access

Your login, your wallet history and your account records sit under the same set of handling rules. Here's the practical side of what that means day to day, from how a session stays logged in to how we act on a data request.

Login Security Your account is tied to the mobile number you registered with, and we ask for a one-time code at login on a new device to stop unauthorized access to your wallet history.
Payment Record Retention We keep a record of your bKash, Nagad and Rocket transactions long enough to resolve disputes and meet verification requests, then follow our standard retention practice.
Cookie And Session Data Session cookies keep you logged in between your phone browser and the app so you don't retype your details every time; you can clear them from your device settings anytime.
Requesting A Change Write to our support channel if you want your stored details corrected or your account closed; we confirm the request against your registered mobile number before acting.
POLICY CONTACT

Where To Ask About These Terms

Questions about a clause in our terms don't need a support ticket that vanishes into a queue. We keep the paths short so a wallet dispute or a data request reaches the right desk without you repeating your account details twice.

Team online

Live Support Chat

Open the chat icon from your account dashboard when you have a question about a clause in our terms or a payment dispute tied to bKash, Nagad or Rocket. An agent reviews your account first.

Email Requests

Send a written request if you need a copy of your account data or want to flag how a withdrawal was verified. Email keeps a record for both sides of the conversation.

Account Verification Desk

If a wallet transfer through Nagad or Rocket gets flagged for a second check, this team reviews the documents and confirms your identity before releasing funds.

Legal Questions Players Ask Us

A few questions come up more than others when players look through our terms. Here's the direct answer to each, without sending you searching through a longer document.

No. Access and terms depend on your local law and eligible region, so what applies to your account may differ from another country's rules.

Yes, send a request through support with your registered mobile number and we'll confirm your identity before sharing your account data.

We match the transaction reference from your bKash or Nagad app against your account, then log it for the payment record tied to your profile.

Our verification desk checks the request against your deposit history and account documents before releasing funds back to your Rocket wallet.

Reach our live chat or email support from your account dashboard; an agent will walk through the specific clause with you directly.

Yes, request account closure through support and we'll confirm it against your registered number before removing stored details under our policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.